Once your order is placed, you will receive a confirmation email letting you know that our team has received your order. Once your order is fulfilled, you will receive an email notification with your tracking information. Shipping fees are non-refundable in the case of returns.
We strive to provide you with the fastest delivery, usually shipping within 24-48 hours after order is placed many times even sooner. Depending on the shipping option you choose, your package should arrive in 1-7 business days after you receive your email notification with the tracking information.
Note regarding COVID-19
In light of the current pandemic of the COVID-19, the normal operation of all couriers around the world has been affected, this includes our courier partners, the order shipping will may appearance 3-5 business days delay. We apologize for any inconvenience and are working hard to get you your sleepwear as soon as we can. Thank you so much for your patience and understanding!
Shipping charges are calculated once items are added to your cart and the shipping address has been entered.
We try to offer the most competitive rates for shipping, to do so, your package my arrive from USPS, UPS or FedEx depending on rates and timeframes.
At the moment, we only ship to addresses within the United States.
We do not offer international shipping.
What to do if parcel has not reached me within the normal time frame?
Please message us email if you have any questions including but not limited to order status, shipping problems, even information change. We will try our best to response or solve your question as soon as possible. Otherwise, if your order has not arrived within 30 business days, please contact us at email@example.com.